Delivery and Returns


The transport of your package

Packages are generally dispatched within 48 hours after receipt of your payment. Two shipping methods are available:

 

Delivery MethodDelivery time Tracking
lartisanet - La poste tunisienne

Shipping via ordinary mail Service  

 7 to 15 business days (average time)  

Available on the website of tunisian post

Lartisanet - Rapid poste tunisienneShipping via Express mail Service  2 to 4 working days. Available on the website of tunisian post

Shipping charges include packaging, handling and postage. 

They may contain a fixed and a variable component based on price or weight of your order. We advise you to group your items in one order.
We can not group two distinct orders and you will have to pay shipping costs for each of them.

You have a right of withdrawal for 30 days from the date of receipt of your package leading to full reimbursement of products and not initial shipping fee and return to them at your expense.

Non-compliance of commodities and deterioration of products (sensitive) during shipping will be handled by the customer service.

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